{"code":"BPC","codeName":"Business and Professions Code","section":"19265","citation":"Bus. & Prof. Code, § 19265","status":"in-force","lawOn":"2026-09-28","headings":[{"name":"DIVISION 8. SPECIAL BUSINESS REGULATIONS [18400. - 22949.92.2.]","url":"https://blackletter.si/business-and-professions-code/division-8"},{"name":"CHAPTER 3.1. Household Movers Act [19225. - 19294.]","url":"https://blackletter.si/business-and-professions-code/division-8/chapter-3.1"},{"name":"ARTICLE 5.3. Delivery and Claims [19265. - 19265.]","url":"https://blackletter.si/business-and-professions-code/division-8/chapter-3.1/article-5.3"}],"history":"Added by Stats. 2017, Ch. 421, Sec. 8.   (SB 19)   Effective January 1, 2018.","effective":"2018-01-01","html":"<p>A claim against a household mover for loss or damage of goods shall not be denied solely because the lost or damaged goods were not noted at the time of delivery. Whenever a household mover requires a signed statement acknowledging delivery and receipt of goods, the statement shall not include any representation that the goods were delivered in satisfactory condition, but shall include a notice that the shipper may file a claim with the household mover for lost or damaged goods.</p>","text":"A claim against a household mover for loss or damage of goods shall not be denied solely because the lost or damaged goods were not noted at the time of delivery. Whenever a household mover requires a signed statement acknowledging delivery and receipt of goods, the statement shall not include any representation that the goods were delivered in satisfactory condition, but shall include a notice that the shipper may file a claim with the household mover for lost or damaged goods.","otherVersions":[],"url":"https://blackletter.si/business-and-professions-code/delivery-and-claims-19265","source":"California Legislative Information bulk export (pubinfo)"}