{"code":"BPC","codeName":"Business and Professions Code","section":"471.5","citation":"Bus. & Prof. Code, § 471.5","status":"in-force","lawOn":"2026-09-28","headings":[{"name":"DIVISION 1. DEPARTMENT OF CONSUMER AFFAIRS [100. - 472.5.]","url":"https://blackletter.si/business-and-professions-code/division-1"},{"name":"CHAPTER 8. Dispute Resolution Programs [465. - 471.5.]","url":"https://blackletter.si/business-and-professions-code/division-1/chapter-8"},{"name":"ARTICLE 7. Rules and Regulations [471. - 471.5.]","url":"https://blackletter.si/business-and-professions-code/division-1/chapter-8/article-7"}],"history":"Amended by Stats. 1987, Ch. 56, Sec. 1.","effective":null,"html":"<p>Each program funded pursuant to this chapter shall annually provide the county with statistical data regarding its operating budget; the number of referrals, categories, or types of cases referred to the program; the number of persons served by the program; the number of disputes resolved; the nature of the disputes resolved; rates of compliance; the number of persons utilizing the process more than once; the duration of and the estimated costs of the hearings conducted by the programs; and any other information that the county may require. The data shall maintain the confidentiality and anonymity of the persons employing the dispute resolution process.</p>","text":"Each program funded pursuant to this chapter shall annually provide the county with statistical data regarding its operating budget; the number of referrals, categories, or types of cases referred to the program; the number of persons served by the program; the number of disputes resolved; the nature of the disputes resolved; rates of compliance; the number of persons utilizing the process more than once; the duration of and the estimated costs of the hearings conducted by the programs; and any other information that the county may require. The data shall maintain the confidentiality and anonymity of the persons employing the dispute resolution process.","otherVersions":[],"url":"https://blackletter.si/business-and-professions-code/rules-and-regulations-471-5","source":"California Legislative Information bulk export (pubinfo)"}