{"code":"BPC","codeName":"Business and Professions Code","section":"7460","citation":"Bus. & Prof. Code, § 7460","status":"in-force","lawOn":"2026-09-28","headings":[{"name":"DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY [5000. - 9998.12.]","url":"https://blackletter.si/business-and-professions-code/division-3"},{"name":"CHAPTER 10.5. App-Based Drivers and Services [7448. - 7467.]","url":"https://blackletter.si/business-and-professions-code/division-3/chapter-10.5"},{"name":"ARTICLE 5. Antidiscrimination and Public Safety [7456. - 7462.]","url":"https://blackletter.si/business-and-professions-code/division-3/chapter-10.5/article-5"}],"history":"Added November 3, 2020, by initiative Proposition 22, Sec. 1.   Effective December 16, 2020.","effective":"2020-12-16","html":"<p>Zero Tolerance Policies. (a) A network company shall institute a “zero tolerance policy” that mandates prompt suspension of an app-based driver’s access to the network company’s online-enabled application or platform in any instance in which the network company receives a report through its online-enabled application or platform, or by any other company-approved method, from any person who reasonably suspects the app-based driver is under the influence of drugs or alcohol while providing rideshare services or delivery services.</p><p>(b) Upon receiving a report described in subdivision (a), a network company shall promptly suspend the app-based driver from the company’s online-enabled application or platform for further investigation.</p><p>(c) A network company may suspend access to the network company’s online-enabled application or platform for any app-based driver or customer found to be reporting an alleged violation of a zero tolerance policy as described in subdivision (a) where that driver or customer knows the report to be unfounded or based the report on an intent to inappropriately deny a driver access to the online-enabled application or platform.</p>","text":"Zero Tolerance Policies. (a) A network company shall institute a “zero tolerance policy” that mandates prompt suspension of an app-based driver’s access to the network company’s online-enabled application or platform in any instance in which the network company receives a report through its online-enabled application or platform, or by any other company-approved method, from any person who reasonably suspects the app-based driver is under the influence of drugs or alcohol while providing rideshare services or delivery services. (b) Upon receiving a report described in subdivision (a), a network company shall promptly suspend the app-based driver from the company’s online-enabled application or platform for further investigation. (c) A network company may suspend access to the network company’s online-enabled application or platform for any app-based driver or customer found to be reporting an alleged violation of a zero tolerance policy as described in subdivision (a) where that driver or customer knows the report to be unfounded or based the report on an intent to inappropriately deny a driver access to the online-enabled application or platform.","otherVersions":[],"url":"https://blackletter.si/business-and-professions-code/antidiscrimination-and-public-safety-7460","source":"California Legislative Information bulk export (pubinfo)"}