{"code":"FIN","codeName":"Financial Code","section":"22683","citation":"Fin. Code, § 22683","status":"in-force","lawOn":"2026-09-28","headings":[{"name":"DIVISION 9. CALIFORNIA FINANCING LAW [22000. - 22780.1.]","url":"https://blackletter.si/financial-code/division-9"},{"name":"CHAPTER 3.5. Program Administrators [22680. - 22697.]","url":"https://blackletter.si/financial-code/division-9/chapter-3.5"}],"history":"Added by Stats. 2017, Ch. 475, Sec. 71.   (AB 1284)   Effective October 4, 2017.   Section operative January 1, 2019, pursuant to Section 22696.","effective":"2017-10-04","html":"<p>A program administrator shall develop and implement policies and procedures for responding to questions and addressing complaints as soon as reasonably practicable.</p>","text":"A program administrator shall develop and implement policies and procedures for responding to questions and addressing complaints as soon as reasonably practicable.","otherVersions":[],"url":"https://blackletter.si/financial-code/program-administrators-22683","source":"California Legislative Information bulk export (pubinfo)"}