{"code":"INS","codeName":"Insurance Code","section":"10235.94","citation":"Ins. Code, § 10235.94","status":"in-force","lawOn":"2026-09-28","headings":[{"name":"DIVISION 2. CLASSES OF INSURANCE [1880. - 12880.8.]","url":"https://blackletter.si/insurance-code/division-2"},{"name":"PART 2. LIFE AND DISABILITY INSURANCE [10110. - 11549.]","url":"https://blackletter.si/insurance-code/division-2/part-2"},{"name":"CHAPTER 2.6. Long-Term Care Insurance [10231. - 10237.6.]","url":"https://blackletter.si/insurance-code/division-2/part-2/chapter-2.6"},{"name":"ARTICLE 4. Implementation [10235. - 10236.15.]","url":"https://blackletter.si/insurance-code/division-2/part-2/chapter-2.6/article-4"}],"history":"Added by Stats. 1999, Ch. 947, Sec. 15.   Effective January 1, 2000.","effective":"2000-01-01","html":"<p>Every policy or certificate shall include a provision giving the policyholder or certificate holder the right to appeal decisions regarding benefit eligibility, care plans, services and providers, and reimbursement payments.</p>","text":"Every policy or certificate shall include a provision giving the policyholder or certificate holder the right to appeal decisions regarding benefit eligibility, care plans, services and providers, and reimbursement payments.","otherVersions":[],"url":"https://blackletter.si/insurance-code/implementation-10235-94","source":"California Legislative Information bulk export (pubinfo)"}