{"code":"PUC","codeName":"Public Utilities Code","section":"394.27","citation":"Pub. Util. Code, § 394.27","status":"in-force","lawOn":"2026-09-28","headings":[{"name":"DIVISION 1. REGULATION OF PUBLIC UTILITIES [201. - 3299.100.]","url":"https://blackletter.si/public-utilities-code/division-1"},{"name":"PART 1. PUBLIC UTILITIES ACT [201. - 2120.]","url":"https://blackletter.si/public-utilities-code/division-1/part-1"},{"name":"CHAPTER 2.3. Electrical Restructuring [330. - 400.3.]","url":"https://blackletter.si/public-utilities-code/division-1/part-1/chapter-2.3"},{"name":"ARTICLE 12. Consumer Protection [394. - 396.5.]","url":"https://blackletter.si/public-utilities-code/division-1/part-1/chapter-2.3/article-12"}],"history":"Added by Stats. 1997, Ch. 275, Sec. 17.   Effective August 15, 1997.","effective":"1997-08-15","html":"<p>When a customer files a claim with an electrical corporation for damages to property resulting from the curtailment of electric service due to the failure of the electrical corporation to reasonably provide service or restore service within a reasonable time after a fire, flood, earthquake, other natural disaster, or act of God, the electric corporation shall inform the customer that such claim may be pursued in small claims court or other judicial courts, depending on the amount of the claim.</p>","text":"When a customer files a claim with an electrical corporation for damages to property resulting from the curtailment of electric service due to the failure of the electrical corporation to reasonably provide service or restore service within a reasonable time after a fire, flood, earthquake, other natural disaster, or act of God, the electric corporation shall inform the customer that such claim may be pursued in small claims court or other judicial courts, depending on the amount of the claim.","otherVersions":[],"url":"https://blackletter.si/public-utilities-code/consumer-protection-394-27","source":"California Legislative Information bulk export (pubinfo)"}