{"code":"WIC","codeName":"Welfare and Institutions Code","section":"9720.5","citation":"Welf. & Inst. Code, § 9720.5","status":"in-force","lawOn":"2026-09-28","headings":[{"name":"DIVISION 8.5. MELLO-GRANLUND OLDER CALIFORNIANS ACT [9000. - 9861.]","url":"https://blackletter.si/welfare-and-institutions-code/division-8.5"},{"name":"CHAPTER 11. State Ombudsman [9700. - 9745.]","url":"https://blackletter.si/welfare-and-institutions-code/division-8.5/chapter-11"},{"name":"ARTICLE 3. Investigation and Resolution of Complaints [9720.5. - 9726.1.]","url":"https://blackletter.si/welfare-and-institutions-code/division-8.5/chapter-11/article-3"}],"history":"Repealed and added by Stats. 1996, Ch. 1097, Sec. 13.   Effective January 1, 1997.","effective":"1997-01-01","html":"<p>The office shall give priority to investigations and complaint resolutions in 24-hour long-term care facilities.</p>","text":"The office shall give priority to investigations and complaint resolutions in 24-hour long-term care facilities.","otherVersions":[],"url":"https://blackletter.si/welfare-and-institutions-code/investigation-and-resolution-of-complaints-9720-5","source":"California Legislative Information bulk export (pubinfo)"}