BlackletterCalifornia law

DIVISION 1. DEPARTMENT OF CONSUMER AFFAIRS [100. - 472.5.]

Heading of Division 1 amended by Stats. 1973, Ch. 77.

§§ 100–472.5 · 200 sections

  1. CHAPTER 1. The Department §§ 100–144.7 · 74 sections
    • § 100 (a) There is in the state government, in the Business and Consumer Services Agency, a Department of Consumer Affairs. (b) The amendments made to this section…
    • § 101 The department is comprised of the following: (a) The Dental Board of California. (b) The Medical Board of California. (c) The California State Board of…
    • § 101.6 The boards, bureaus, and commissions in the department are established for the purpose of ensuring that those private businesses and professions deemed to…
    • § 101.7 (a) Notwithstanding any other provision of law, boards shall meet at least two times each calendar year. Boards shall meet at least once each calendar year in…
    • § 102 Upon the request of any board regulating, licensing, or controlling any professional or vocational occupation created by an initiative act, the Director of…
    • § 102.3 (a) The director may enter into an interagency agreement with an appropriate entity within the Department of Consumer Affairs as provided for in Section 101 to…
    • § 103 Each member of a board, commission, or committee created in the various chapters of Division 2 (commencing with Section 500) and Division 3 (commencing with…
    • § 104 All boards or other regulatory entities within the department’s jurisdiction that the department determines to be health-related may adopt regulations to…
    • § 105 Members of boards in the department shall take an oath of office as provided in the Constitution and the Government Code.
    • § 105.5 Notwithstanding any other provision of this code, each member of a board, commission, examining committee, or other similarly constituted agency within the…
    • § 106 The appointing authority has power to remove from office at any time any member of any board appointed by the appointing authority for continued neglect of…
    • § 106.5 Notwithstanding any other provision of law, the Governor may remove from office a member of a board or other licensing entity in the department if it is shown…
    • § 107 Pursuant to subdivision (e) of Section 4 of Article VII of the California Constitution, each board may appoint a person exempt from civil service, who shall be…
    • § 107.5 If any board in the department uses an official seal pursuant to any provision of this code, the seal shall contain the words “State of California” and…
    • § 108 Each of the boards comprising the department exists as a separate unit, and has the functions of setting standards, holding meetings, and setting dates…
    • § 108.5 In any investigation, proceeding, or hearing that any board, commission, or officer in the department is empowered to institute, conduct, or hold, any witness…
    • § 109 (a) The decisions of any of the boards comprising the department with respect to setting standards, conducting examinations, passing candidates, and revoking…
    • § 110 The department shall have possession and control of all records, books, papers, offices, equipment, supplies, funds, appropriations, land and other…
    • § 111 Unless otherwise expressly provided, any board may, with the approval of the appointing power, appoint qualified persons, who shall be designated as…
    • § 112 Notwithstanding any other provision of this code, no agency in the department, with the exception of the Board for Professional Engineers and Land Surveyors,…
    • § 113 Upon recommendation of the director, officers, and employees of the department, and the officers, members, and employees of the boards, committees, and…
    • § 114 (a) Notwithstanding any other provision of this code, any licensee or registrant of any board, commission, or bureau within the department whose license…
    • § 114.3 (a) Notwithstanding any other law, every board, as defined in Section 22, within the department shall waive the renewal fees, continuing education…
    • § 114.5 (a) Each board shall inquire in every application for licensure if the individual applying for licensure is serving in, or has previously served in, the…
    • § 115 The provisions of Section 114 of this code are also applicable to a licensee or registrant whose license or registration was obtained while in the armed…
    • § 115.4 (a) Notwithstanding any other law, on and after July 1, 2016, a board within the department shall expedite, and may assist, the initial licensure process for…
    • § 115.5 (a) A board within the department shall expedite the licensure process and waive the licensure application fee and the initial or original license fee charged…
    • § 115.6 (a) (1) Except as provided in subdivision (j), a board within the department shall, after appropriate investigation, issue a temporary license to practice a…
    • § 115.8 The Department of Consumer Affairs shall compile information on military and spouse licensure into an annual report for the Legislature, which shall be…
    • § 115.9 The department and each board within the department shall publish information pertinent to all licensing options available to military spouses on the home page…
    • § 115.10 (a) For purposes of this section, the following definitions apply: (1) “Applicant” means a servicemember or a spouse of a servicemember. (2) “Board” means an…
    • § 116 (a) The director may audit and review, upon the director’s own initiative, or upon the request of a consumer or licensee, inquiries and complaints regarding…
    • § 118 (a) The withdrawal of an application for a license after it has been filed with a board in the department shall not, unless the board has consented in writing…
    • § 119 Any person who does any of the following is guilty of a misdemeanor: (a) Displays or causes or permits to be displayed or has in the person’s possession either…
    • § 120 (a) Subdivision (a) of Section 119 shall not apply to a surviving spouse having in the surviving spouse’s possession or displaying a deceased spouse’s canceled…
    • § 121 No licensee who has complied with the provisions of this code relating to the renewal of the licensee’s license prior to expiration of such license shall be…
    • § 121.5 Except as otherwise provided in this code, the application of delinquency fees or accrued and unpaid renewal fees for the renewal of expired licenses or…
    • § 122 Except as otherwise provided by law, the department and each of the boards, bureaus, committees, and commissions within the department may charge a fee for the…
    • § 123 It is a misdemeanor for any person to engage in any conduct which subverts or attempts to subvert any licensing examination or the administration of an…
    • § 123.5 Whenever any person has engaged, or is about to engage, in any acts or practices which constitute, or will constitute, a violation of Section 123, the superior…
    • § 124 Notwithstanding subdivision (c) of Section 11505 of the Government Code, whenever written notice, including a notice, order, or document served pursuant to…
    • § 125 Any person, licensed under Division 1 (commencing with Section 100), Division 2 (commencing with Section 500), or Division 3 (commencing with Section 5000) is…
    • § 125.3 (a) Except as otherwise provided by law, in any order issued in resolution of a disciplinary proceeding before any board within the department or before the…
    • § 125.5 (a) The superior court for the county in which any person has engaged or is about to engage in any act which constitutes a violation of a chapter of this code…
    • § 125.6 (a) (1) With regard to an applicant, every person who holds a license under the provisions of this code is subject to disciplinary action under the…
    • § 125.7 In addition to the remedy provided for in Section 125.5, the superior court for the county in which any licensee licensed under Division 2 (commencing with…
    • § 125.8 In addition to the remedy provided for in Section 125.5, the superior court for the county in which any licensee licensed under Division 3 (commencing with…
    • § 125.9 (a) A board, bureau, or commission within the department, the State Board of Chiropractic Examiners, and the Osteopathic Medical Board of California, may…
    • § 126 Notwithstanding any other provision of this code, any board, commission, examining committee, or other similarly constituted agency within the department…
    • § 127 Notwithstanding any other provision of this code, the director may require such reports from any board, commission, examining committee, or other similarly…
    • § 128 Notwithstanding any other provision of law, it is a misdemeanor to sell equipment, supplies, or services to any person with knowledge that the equipment,…
    • § 128.5 (a) Notwithstanding any other provision of law, if at the end of any fiscal year, an agency within the Department of Consumer Affairs, except the agencies…
    • § 129 (a) As used in this section, “board” means every board, bureau, commission, committee, and similarly constituted agency in the department that issues licenses.…
    • § 130 (a) Notwithstanding any other law, the term of office of any member of an agency designated in subdivision (b) shall be for a term of four years expiring on…
    • § 131 Notwithstanding any other provision of law, no member of an agency designated in subdivision (b) of Section 130 or member of a board, commission, committee, or…
    • § 132 No board, commission, examining committee, or any other agency within the department may institute or join any legal action against any other agency within the…
    • § 134 When the term of any license issued by any agency in the department exceeds one year, initial license fees for licenses which are issued during a current…
    • § 135 No agency in the department shall, on the basis of an applicant’s failure to successfully complete prior examinations, impose any additional limitations,…
    • § 135.4 (a) Notwithstanding any other law, a board within the department shall expedite, and may assist, the initial licensure process for an applicant who supplies…
    • § 135.5 (a) The Legislature finds and declares that it is in the best interests of the State of California to provide persons who are not lawfully present in the…
    • § 136 (a) Each person holding a license, certificate, registration, permit, or other authority to engage in a profession or occupation issued by a board within the…
    • § 137 Any agency within the department may promulgate regulations requiring licensees to include their license numbers in any advertising, soliciting, or other…
    • § 138 Every board in the department, as defined in Section 22, shall initiate the process of adopting regulations on or before June 30, 1999, to require its…
    • § 139 (a) The Legislature finds and declares that occupational analyses and examination validation studies are fundamental components of licensure programs. It is…
    • § 139.5 Beginning July 1, 2021, each board, as defined in Section 22, within the department that issues a license shall do both of the following on at least a…
    • § 140 Any board, as defined in Section 22, which is authorized under this code to take disciplinary action against a person who holds a license may take disciplinary…
    • § 141 (a) For any licensee holding a license issued by a board under the jurisdiction of the department, a disciplinary action taken by another state, by any agency…
    • § 142 This section shall apply to the bureaus and programs under the direct authority of the director, and to any board that, with the prior approval of the…
    • § 143 (a) No person engaged in any business or profession for which a license is required under this code governing the department or any board, bureau, commission,…
    • § 143.5 (a) No licensee who is regulated by a board, bureau, or program within the Department of Consumer Affairs, nor an entity or person acting as an authorized…
    • § 144 (a) Notwithstanding any other law, an agency designated in subdivision (b) shall require an applicant to furnish to the agency a full set of fingerprints for…
    • § 144.5 Notwithstanding any other law, a board described in Section 144 may request, and is authorized to receive, from a local or state agency certified records of…
    • § 144.6 (a) For purposes of Section 668.14 of Title 34 of the Code of Federal Regulations, the required minimum number of hours, or the equivalent, established in this…
    • § 144.7 (a) For purposes of any code or statute, a national or regional accrediting agency recognized by the United States Department of Education as of January 1,…
  2. CHAPTER 1.5. Unlicensed Activity Enforcement §§ 145–149 · 5 sections
    • § 145 The Legislature finds and declares that: (a) Unlicensed activity in the professions and vocations regulated by the Department of Consumer Affairs is a threat…
    • § 146 (a) Notwithstanding any other provision of law, a violation of any code section listed in subdivision (c) is an infraction subject to the procedures described…
    • § 147 (a) Any employee designated by the director shall have the authority to issue a written notice to appear in court pursuant to Chapter 5c (commencing with…
    • § 148 Any board, bureau, or commission within the department may, in addition to the administrative citation system authorized by Section 125.9, also establish, by…
    • § 149 (a) If, upon investigation, an agency designated in Section 101 has probable cause to believe that a person is advertising with respect to the offering or…
  3. CHAPTER 2. The Director of Consumer Affairs §§ 150–166 · 29 sections
    • § 150 The department is under the control of a civil executive officer who is known as the Director of Consumer Affairs.
    • § 151 The director is appointed by the Governor and holds office at the Governor’s pleasure. The director shall receive the annual salary provided for by Chapter 6…
    • § 152 For the purpose of administration, the reregistration and clerical work of the department is organized by the director, subject to the approval of the…
    • § 152.5 For purposes of distributing the reregistration work of the department uniformly throughout the year as nearly as practicable, the boards in the department…
    • § 152.6 Notwithstanding any other provision of this code, each board within the department shall, in cooperation with the director, establish such license periods and…
    • § 153 The director may investigate the work of the boards in the department and may obtain a copy of all records and full and complete data in all official matters…
    • § 153.5 In the event that a newly authorized board replaces an existing or a previous board, the director may appoint an interim executive officer for the board who…
    • § 154 Any and all matters relating to employment, tenure or discipline of employees of any board, agency or commission, shall be initiated by said board, agency or…
    • § 154.1 (a) The Legislature hereby finds and declares all of the following: (1) The department is currently providing opportunities for employees of agencies…
    • § 154.2 (a) The healing arts boards within Division 2 (commencing with Section 500) may employ individuals, other than peace officers, to perform investigative…
    • § 154.3 (a) Pursuant to subdivision (u) of Section 11105 of the Penal Code, the department shall submit to the Department of Justice fingerprint images and related…
    • § 154.5 If a person, not a regular employee of a board under this code, including the Board of Chiropractic Examiners and the Osteopathic Medical Board of California,…
    • § 155 (a) In accordance with Section 159.5, the director may employ such investigators, inspectors, and deputies as are necessary properly to investigate and…
    • § 156 (a) The director may, for the department and at the request and with the consent of a board within the department on whose behalf the contract is to be made,…
    • § 156.1 (a) Notwithstanding any other law, individuals or entities contracting with the department or any board within the department for the provision of services…
    • § 156.5 The director may negotiate and execute for the department and for its component agencies, rental agreements for short-term hiring of space and furnishings for…
    • § 157 Expenses incurred by any board or on behalf of any board in any criminal prosecution or unprofessional conduct proceeding constitute proper charges against the…
    • § 158 With the approval of the Director of Consumer Affairs, the boards and commissions comprising the department or subject to its jurisdiction may make refunds to…
    • § 159 The members and the executive officer of each board, agency, bureau, division, or commission have power to administer oaths and affirmations in the performance…
    • § 159.5 (a) (1) There is in the department the Division of Investigation. The division is in the charge of a person with the title of chief of the division. (2) Except…
    • § 160 (a) The chief and all investigators of the Division of Investigation of the department and all investigators of the Dental Board of California have the…
    • § 160.5 (a) All civil service employees currently employed by the Board of Dental Examiners of the Department of Consumer Affairs, whose functions are transferred as a…
    • § 161 The department, or any board in the department, may, in accordance with the California Public Records Act (Division 10 (commencing with Section 7920.000) of…
    • § 162 The certificate of the officer in charge of the records of any board in the department that any person was or was not on a specified date, or during a…
    • § 163 Except as otherwise expressly provided by law, the department and each board in the department shall charge a fee of two dollars ($2) for the certification of…
    • § 163.5 Except as otherwise provided by law, the delinquency, penalty, or late fee for any licensee within the Department of Consumer Affairs shall be 50 percent of…
    • § 164 The form and content of any license, certificate, permit, or similar indicia of authority issued by any agency in the department, including any document…
    • § 165 Notwithstanding any other provision of law, no board, bureau, committee, commission, or program in the Department of Consumer Affairs shall submit to the…
    • § 166 The director shall, by regulation, develop guidelines to prescribe components for mandatory continuing education programs administered by any board within the…
  4. CHAPTER 3. Funds of the Department §§ 200–211 · 17 sections
    • § 200 Notwithstanding any other provisions of this code, any revenues, collections, or receipts accruing to any board in the department may, in the manner determined…
    • § 200.1 (a) Any accruals that occur on or after September 11, 1993, to any funds or accounts within the Professions and Vocations Fund that realize increased revenues…
    • § 201 (a) (1) A charge for the estimated administrative expenses of the department, not to exceed the available balance in any appropriation for any one fiscal year,…
    • § 202 (a) Upon proper presentation of claims by the department to the State Controller, the State Controller shall draw his or her warrant against any of the funds…
    • § 202.5 Prior to payment to the Department of Justice of any charges for legal services rendered to any board within the department, the Department of Justice shall…
    • § 203 The amount of the warrant shall be remitted to the State Treasurer by the department for credit to the Consumer Affairs Fund. The department shall pay all of…
    • § 204 A sum, not to exceed 1 percent of the total amount appropriated for all of the boards herein mentioned may be withdrawn from the Consumer Affairs Fund without…
    • § 205 (a) There is in the State Treasury the Professions and Vocations Fund. The fund shall consist of the following special funds: (1) Accountancy Fund. (2)…
    • § 205.1 Notwithstanding subdivision (a) of Section 205, the Medical Cannabis Regulation and Safety Act Fund is a special fund within the Professions and Vocations…
    • § 205.2 Whenever any reference is made in any provision of this code to the “State Dental Assistant Fund,” it means the State Dentistry Fund. All moneys within the…
    • § 205.3 Whenever any reference is made in any provision of this code to the “Dispensing Opticians Fund,” it means the Optometry Fund. All moneys within the Dispensing…
    • § 206 Notwithstanding any other provision of law, any person tendering a check for payment of a fee, fine, or penalty that was subsequently dishonored, shall not be…
    • § 207 (a) Notwithstanding any other provision of law, the money in any fund described in Section 205 that is attributable to administrative fines, civil penalties,…
    • § 208 (a) Beginning April 1, 2025, a Controlled Substance Utilization Review and Evaluation System (CURES) fee of fifteen dollars ($15) shall be assessed annually on…
    • § 209 The Department of Justice, in conjunction with the Department of Consumer Affairs and the boards and committees identified in subdivision (d) of Section 208,…
    • § 210 (a) (1) The department may enter into a contract with a vendor for the BreEZe system, the integrated, enterprisewide enforcement case management and licensing…
    • § 211 If the department hires a third-party consultant to assess the department’s operations, the department shall, promptly upon receipt of the consultant’s final…
  5. CHAPTER 4. Consumer Affairs §§ 300–337 · 27 sections
    1. ARTICLE 1. General Provisions and Definitions §§ 300–302 · 3 sections
      • § 300 This chapter may be cited as the Consumer Affairs Act.
      • § 301 It is the intent of the Legislature and the purpose of this chapter to promote and protect the interests of the people as consumers. The Legislature finds that…
      • § 302 As used in this chapter, the following terms have the following meanings: (a) “Department” means the Department of Consumer Affairs. (b) “Director” means the…
    2. ARTICLE 2. Director and Employees §§ 305–308 · 4 sections
      • § 305 The director shall administer and enforce the provisions of this chapter. Every power granted or duty imposed upon the director under this chapter may be…
      • § 306 The director, in accordance with the State Civil Service Act, may appoint and fix the compensation of such clerical or other personnel as may be necessary to…
      • § 307 The director may contract for the services of experts and consultants where necessary to carry out the provisions of this chapter and may provide compensation…
      • § 308 The director shall notify the appropriate policy committees of the Legislature within 60 days after the position of chief or executive officer of any bureau or…
    3. ARTICLE 3. Powers and Duties §§ 310–314 · 10 sections
      • § 310 The director shall have the following powers and it shall be his duty to: (a) Recommend and propose the enactment of such legislation as necessary to protect…
      • § 311 The director may create an interdepartmental committee to assist and advise him in the implementation of his duties. The members of such committee shall…
      • § 312 (a) The director shall submit to the Governor and the Legislature on or before January 1, 2003, and annually thereafter, a report of programmatic and…
      • § 312.1 The Office of Administrative Hearings shall submit a report to the department, the Governor, and the Legislature on or before January 1, 2016, and on or before…
      • § 312.2 (a) The Attorney General shall submit a report to the department, the Governor, and the appropriate policy committees of the Legislature on or before January…
      • § 313 The director shall provide for the establishment of a comprehensive library of books, documents, studies, and other materials relating to consumers and…
      • § 313.1 (a) Notwithstanding any other provision of law to the contrary, no rule or regulation, except those relating to examinations and qualifications for licensure,…
      • § 313.2 The director shall adopt regulations to implement, interpret, and make specific the provisions of the Americans with Disabilities Act (P.L. 101-336), as they…
      • § 313.5 The director shall periodically publish a bibliography of consumer information available in the department library and elsewhere. Such bibliography shall be…
      • § 314 (a) The department or board shall not approve an accrediting entity that prohibits earn and learn programs for training in a profession licensed or certified…
    4. ARTICLE 3.6. Uniform Standards Regarding Substance-Abusing Healing Arts Licensees §§ 315–315.4 · 3 sections
      • § 315 (a) For the purpose of determining uniform standards that will be used by healing arts boards in dealing with substance-abusing licensees, there is established…
      • § 315.2 (a) A board, as described in Section 315, shall order a licensee of the board to cease practice if the licensee tests positive for any substance that is…
      • § 315.4 (a) A board, as described in Section 315, may adopt regulations authorizing the board to order a licensee on probation or in a diversion program to cease…
    5. ARTICLE 4. Representation of Consumers §§ 320–321 · 2 sections
      • § 320 Whenever there is pending before any state commission, regulatory agency, department, or other state agency, or any state or federal court or agency, any…
      • § 321 Whenever it appears to the director that the interests of the consumers of this state are being damaged, or may be damaged, by any person who engaged in, or…
    6. ARTICLE 5. Consumer Complaints §§ 325–328 · 4 sections
      • § 325 It shall be the duty of the director to receive complaints from consumers concerning (a) unfair methods of competition and unfair or deceptive acts or…
      • § 325.3 In addition to the duties prescribed by Section 325, it shall be the duty of the director to receive complaints from consumers concerning services provided by…
      • § 326 (a) Upon receipt of any complaint pursuant to Section 325, the director may notify the person against whom the complaint is made of the nature of the complaint…
      • § 328 (a) In order to implement the Consumer Protection Enforcement Initiative of 2010, the director, through the Division of Investigation, shall implement…
    7. ARTICLE 6. Information § 337 · 1 section
      • § 337 (a) The Board of Behavioral Sciences, the Board of Psychology, the Medical Board of California, and the Osteopathic Medical Board of California shall prepare…
  6. CHAPTER 5. Buildings of the Department §§ 400–405 · 6 sections
    • § 400 The Department of Consumer Affairs may, with the approval of the Department of General Services, purchase or otherwise acquire real property and may construct…
    • § 401 When there is money in the fund of any board or commission comprising the Department of Consumer Affairs or subject to its jurisdiction, which money, the…
    • § 402 The Department of Finance, from funds at its disposal for office and housing facilities for any other department, board, or agency, and any other department,…
    • § 403 Any building constructed by the Department of Consumer Affairs under this chapter shall be subject to the supervision of the Department of Consumer Affairs in…
    • § 404 The Department of Consumer Affairs and the Department of General Services may establish rules and regulations for the administration of any building…
    • § 405 Rentals received under Section 403 shall be deposited in and disbursed pursuant to that section from the Consumer Affairs Fund.
  7. CHAPTER 6. Public Members §§ 450–453 · 8 sections
    • § 450 In addition to the qualifications provided in the respective chapters of this code, a public member or a lay member of any board shall not be, nor shall they…
    • § 450.2 In order to avoid a potential for a conflict of interest, a public member of a board shall not: (a) Be a current or past licensee of that board. (b) Be a close…
    • § 450.3 No public member shall either at the time of their appointment or during their tenure in office have any financial interest in any organization subject to…
    • § 450.5 A public member, or a lay member, at any time within five years immediately preceding his or her appointment, shall not have been engaged in pursuits which lie…
    • § 450.6 Notwithstanding any other section of law, a public member may be appointed without regard to age so long as the public member has reached the age of majority…
    • § 451 If any board shall as a part of its functions delegate any duty or responsibility to be performed by a single member of such board, such delegation shall not…
    • § 452 “Board,” as used in this chapter, includes a board, advisory board, commission, examining committee, committee or other similarly constituted body exercising…
    • § 453 Every newly appointed board member shall, within one year of assuming office, complete a training and orientation program offered by the department regarding,…
  8. CHAPTER 7. Licensee §§ 460–464 · 4 sections
    • § 460 (a) No city, county, or city and county shall prohibit a person or group of persons, authorized by one of the agencies in the Department of Consumer Affairs or…
    • § 461 No public agency, state or local, shall, on an initial application form for any license, certificate or registration, ask for or require the applicant to…
    • § 462 (a) Any of the boards, bureaus, commissions, or programs within the department may establish, by regulation, a system for an inactive category of licensure for…
    • § 464 (a) Any of the boards within the department may establish, by regulation, a system for a retired category of licensure for persons who are not actively engaged…
  9. CHAPTER 8. Dispute Resolution Programs §§ 465–471.5 · 24 sections
    1. ARTICLE 1. Legislative Purpose §§ 465–465.5 · 2 sections
      • § 465 The Legislature hereby finds and declares all of the following: (a) The resolution of many disputes can be unnecessarily costly, time-consuming, and complex…
      • § 465.5 It is the intent of the Legislature to permit counties to accomplish all of the following: (a) Encouragement and support of the development and use of…
    2. ARTICLE 2. Definitions § 466 · 1 section
      • § 466 As used in this chapter: (a) “Dispute resolution” includes, but is not limited to, mediation, conciliation, and arbitration. (b) “Program” means an entity that…
    3. ARTICLE 3. Establishment and Administration of Programs §§ 467–467.7 · 8 sections
      • § 467 (a) There is in the Division of Consumer Services of the Department of Consumer Affairs a Dispute Resolution Advisory Council. The advisory council shall…
      • § 467.1 (a) A program funded pursuant to this chapter shall be operated pursuant to contract with the county and shall comply with all of the requirements of this…
      • § 467.2 A program shall not be eligible for funding under this chapter unless it meets all of the following requirements: (a) Compliance with this chapter and the…
      • § 467.3 Programs funded pursuant to this chapter shall provide persons indicating an intention to utilize the dispute resolution process with a written statement prior…
      • § 467.4 (a) An agreement resolving a dispute entered into with the assistance of a program shall not be enforceable in a court nor shall it be admissible as evidence…
      • § 467.5 Notwithstanding the express application of Chapter 2 (commencing with Section 1115) of Division 9 of the Evidence Code to mediations, all proceedings conducted…
      • § 467.6 Each program shall maintain those statistical records required by Section 471.5, and as may be required by the county. The records shall maintain the…
      • § 467.7 (a) Unless the parties have agreed to a binding award, nothing in this chapter shall be construed to prohibit any person who voluntarily enters the dispute…
    4. ARTICLE 4. Application Procedures §§ 468–468.3 · 4 sections
      • § 468 All funds available to a county for the purposes of this chapter shall be utilized for projects proposed by eligible programs.
      • § 468.1 Programs shall be selected for funding by a county from the applications submitted therefor.
      • § 468.2 Applications submitted for funding shall include, but need not be limited to, all of the following information: (a) Evidence of compliance with Sections 467.2,…
      • § 468.3 Data supplied by each applicant shall be used to assign relative funding priority on the basis of criteria developed by the advisory council. The criteria may…
    5. ARTICLE 5. Payment Procedures § 469 · 1 section
      • § 469 Upon the approval of the county, funds available for the purposes of this chapter shall be used for the costs of operation of approved programs. Not more than…
    6. ARTICLE 6. Funding §§ 470–470.6 · 5 sections
      • § 470 A county may accept and disburse funds from any public or private source for the purposes of this chapter.
      • § 470.1 (a) A grant recipient may accept funds from any public or private source for the purposes of this chapter. (b) A county and its representatives may inspect,…
      • § 470.2 A county’s share of the funding pursuant to this chapter shall not exceed 50 percent of the approved estimated cost of the program.
      • § 470.5 (a) On and after January 1, 2006, as described in Section 68085.1 of the Government Code, the Administrative Office of the Courts shall make monthly…
      • § 470.6 A county may carry over moneys received from distributions under Section 470.5 and from the fees for the support of dispute resolution programs authorized by…
    7. ARTICLE 7. Rules and Regulations §§ 471–471.5 · 3 sections
      • § 471 (a) The advisory council shall adopt rules and regulations to effectuate the purposes of this chapter, including, but not limited to, guidelines to be used by…
      • § 471.3 The rules and regulations adopted by the advisory council pursuant to Section 471 shall be formulated to promote statewide uniformity with the guidelines…
      • § 471.5 Each program funded pursuant to this chapter shall annually provide the county with statistical data regarding its operating budget; the number of referrals,…
  10. CHAPTER 9. Certification of Third-Party Dispute Resolution Processes for New Motor Vehicles §§ 472–472.5 · 6 sections
    • § 472 Unless the context requires otherwise, the following definitions govern the construction of this chapter: (a) “New motor vehicle” means a new motor vehicle as…
    • § 472.1 The department shall establish a program for certifying each third-party dispute resolution process used for the arbitration of disputes pursuant to…
    • § 472.2 (a) Each manufacturer may establish, or otherwise make available to buyers or lessees of new motor vehicles, a qualified third-party dispute resolution process…
    • § 472.3 (a) The department, in accordance with the time intervals prescribed pursuant to subdivision (d) of Section 472.1, but at least once annually, shall review the…
    • § 472.4 In addition to any other requirements of this chapter, the department shall do all of the following: (a) Establish procedures to assist owners or lessees of…
    • § 472.5 The New Motor Vehicle Board in the Department of Motor Vehicles shall, in accordance with the procedures prescribed in this section, administer the collection…