CHAPTER 10. Telephone Corporations [2871. - 2899.]

Heading of Chapter 10 renumbered from Chapter 8 (as renumbered from Chapter 9 by Stats. 1979, Ch. 373) by Stats. 1980, Ch. 373, Sec. 4.

§§ 2871–2899 · 49 sections

1. ARTICLE 1. Automatic Dialing-Announcing Devices §§ 2871–2876 · 8 sections

   • § 2871 As used in this article, “automatic dialing-announcing device” means any automatic equipment which incorporates a storage capability of telephone numbers to be…
   • § 2872 (a) The connection of automatic dialing-announcing devices to a telephone line is subject to this article and to the jurisdiction, control, and regulation of…
   • § 2872.5 The commission, in consultation with the Office of Emergency Services, shall open an investigative proceeding to determine whether standardized notification…
   • § 2873 Automatic dialing-announcing devices may be used to place calls over telephone lines only pursuant to a prior agreement between the persons involved, whereby…
   • § 2874 (a) Whenever telephone calls are placed through the use of an automatic dialing-announcing device, the device may be operated only after an unrecorded, natural…
   • § 2875 No person shall connect any automatic dialing-announcing device to any telephone line without first making written application to the telephone corporation…
   • § 2875.5 (a) On and after July 1, 2002, no person operating any automatic equipment that incorporates a storage capability of telephone numbers to be called or a random…
   • § 2876 Any person violating this article is guilty of a civil offense and is subject to either or both of the following penalties: (a) A fine of not to exceed five…
2. ARTICLE 2. Customer and Subscriber Services §§ 2881–2890.2 · 24 sections

   • § 2881 (a) The commission shall design and implement a program to provide a telecommunications device capable of serving the needs of individuals who are deaf or hard…
   • § 2881.1 (a) In addition to the requirements of Section 2881, the commission shall design and implement a program to provide a telecommunications device capable of…
   • § 2881.2 (a) In addition to the requirements of Section 2881, the commission shall design and implement a program that shall provide for publicly available…
   • § 2881.4 (a) The Legislature finds and declares all of the following: (1) Section 278 requires the commission to transfer to the Controller for deposit in the Deaf and…
   • § 2883 (a) (1) The Legislature finds and declares all of the following: (A) As originally enacted, Section 2883 required local telephone corporations to provide a…
   • § 2884 (a) The commission shall, pursuant to its existing authority, by rule or order, establish procedures governing telephone corporation billing practices and…
   • § 2884.2 (a) Except as specified in subdivision (b), the billing and collection practices of a telephone corporation for services rendered to or for an information…
   • § 2884.5 Notwithstanding Section 2884, the commission shall require that telephone subscriber access to information services providing messages which constitute harmful…
   • § 2884.6 (a) The commission shall require telephone corporations and providers of information-access telephone services to institute a method of handling subscriber…
   • § 2885 The commission shall, on or before July 1, 1987, determine the feasibility of requiring that, whenever a call is placed from a cellular telephone, the person…
   • § 2885.6 (a) The commission shall require mobile telephony service, as defined in Section 224.4, carriers to provide the commission, within six months of the effective…
   • § 2886 (a) The commission shall require every telephone corporation furnishing mobile telephony service, as defined in Section 224.4, to establish a pricing system…
   • § 2888 The commission shall pursue all available legal remedies to redraw intrastate inter-exchange, also known as local access and transport area, or LATA,…
   • § 2889 (a) An information provider engaged in furnishing any live, recorded, or recorded-interactive audio text through information access telephone service shall…
   • § 2889.2 No telephone corporation or provider of information-access telephone services shall charge the subscribing party for a call made to a telephone number with an…
   • § 2889.3 (a) (1) Before a telephone corporation exits the business of providing interexchange services to all of its customers or to an entire class of its customers,…
   • § 2889.4 (a) A local exchange service provider that offers and charges for pay per use features that do not require an access code to be dialed to activate the service…
   • § 2889.5 (a) No telephone corporation, or any person, firm, or corporation representing a telephone corporation, shall make any change or authorize a different…
   • § 2889.6 The commission shall, by rule or order, require all local exchange carriers to do both of the following: (a) Include in their telephone directory information…
   • § 2889.8 The commission periodically shall assess the reliability of the public telecommunications network and, if necessary, develop recommendations for improvement.…
   • § 2889.9 (a) No person or corporation shall misrepresent its association or affiliation with a telephone carrier when soliciting, inducing, or otherwise implementing…
   • § 2890 (a) A telephone bill may only contain charges for products or services, the purchase of which the subscriber has authorized. (b) When a person or corporation…
   • § 2890.1 The commission shall, on or before July 1, 2001, adopt any additional rules it determines to be necessary to implement the billing safeguards of Section 2890,…
   • § 2890.2 (a) A provider of mobile telephony services, as defined in Section 224.4, shall provide subscribers with a means by which a subscriber can obtain reasonably…
3. ARTICLE 3. Customer Right of Privacy §§ 2891–2894.10 · 11 sections

   • § 2891 (a) A telephone or telegraph corporation shall not make available to any other person or corporation, without first obtaining the residential subscriber’s…
   • § 2891.1 (a) Notwithstanding Section 2891, a telephone corporation selling or licensing lists of residential subscribers shall not include the telephone number of any…
   • § 2891.2 Telephone subscribers shall be annually notified that use of an “800” or “900” telephone number may result in the disclosure of the subscriber’s telephone…
   • § 2892.1 (a) For purposes of this section, “telecommunications service” means voice communication provided by a telephone corporation as defined in Section 234, voice…
   • § 2892.3 (a) The commission shall require providers of mobile telephony service, as defined in Section 224.4, to report to the commission, as specified by the…
   • § 2892.5 (a) As used in this section “public safety agency” means a “public safety agency” as defined in Section 53102 of the Government Code. (b) A provider of…
   • § 2893 (a) The commission shall, by rule or order, require that every telephone call identification service offered in this state by a telephone corporation, or by…
   • § 2893.2 (a) For purposes of this section, the following terms have the following meanings: (1) “Call” means the initiation of telecommunications service by accessing a…
   • § 2893.5 (a) This section shall be known, and may be cited, as the Consumer Call Protection Act of 2019. (b) On or before January 1, 2021, each telecommunications…
   • § 2894 (a) Notwithstanding subdivision (e) of Section 2891, the disclosure of any information by an interexchange telephone corporation, a local exchange telephone…
   • § 2894.10 (a) The Legislature finds and declares that a number of federal and state laws have been enacted to protect residential telephone subscribers’ privacy rights…
4. ARTICLE 4. Telecommunication Services §§ 2895–2899 · 6 sections

   • § 2895 This article shall be known and may be cited as the Telecommunications Customer Service Act of 1993.
   • § 2896 The commission shall require telephone corporations to provide customer service to telecommunication customers that includes, but is not limited to, all the…
   • § 2896.1 A provider of commercial mobile radio service, as defined in Section 216.8, shall provide access for end users of that service to the local emergency telephone…
   • § 2897 Consistent with other provisions of this code, orders, rules, and applicable tariffs of telecommunications service providers, the commission shall apply these…
   • § 2898 (a) Notwithstanding any other provision of this part, upon receiving a request pursuant to subdivision (b), the mobile internet service provider shall not…
   • § 2899 (a) For purposes of this section, “incarcerated persons calling services” means communication services rendered to incarcerated persons, including, but not…